Privacy
Privacy Policy
MPICT Exchange values your privacy and processes personal information securely in accordance with applicable law. This policy explains what we collect and how we use and protect it.
Effective date: September 29, 2026
1.Information We Collect
- Account information, such as your name, email, encrypted password, and Google sign-in identifier and profile data
- Identity and security verification records
- Orders, deposits, withdrawals, exchanges, payment methods, and transaction history
- IP address, device and browser data, access logs, cookies, and service usage records
- Support requests, attachments, and communication records
2.How We Use Information
- To register, authenticate, and manage accounts
- To provide and settle P2P transactions, deposits, withdrawals, and exchanges
- To prevent fraud, money laundering, account abuse, and security incidents
- To respond to support requests and improve the service
- To meet legal obligations and resolve disputes
3.Retention
We delete personal information when its purpose has been fulfilled or an account is closed. Information may be securely retained for a legally required period or when reasonably necessary to address transactions or disputes.
4.Sharing and Service Providers
We do not share personal information with third parties without consent unless permitted or required by law. Where vendors support authentication, infrastructure, notifications, or payments, they may process only the information necessary to perform their services and must apply appropriate safeguards.
5.Security
- Encryption in transit and secure one-way password hashing
- Least-privilege access controls and access logging
- Monitoring for unusual sign-ins and transactions
- Security testing and incident-response procedures
6.Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction, or withdrawal of consent. For changes unavailable in your account, contact us through the in-service support channel. We may verify your identity before responding.
7.Cookies
We may use cookies and similar technologies to maintain sessions, improve security, and enhance your experience. You can restrict cookies in your browser, although some features may no longer work correctly.
8.Children
The service is not directed to children who cannot independently provide valid consent under applicable law. If we learn that such information has been collected, we will take appropriate steps to verify and delete it.
9.Changes and Contact
We may update this policy to reflect legal or service changes. Material changes will be announced before taking effect. For privacy questions or rights requests, contact us through the in-service support channel.